Privacy and Cookie Policy

This is the Privacy and Cookie Policy for the www.sugi.earth website managed by Jomonsugi Limited (company number 11600426), registered at 55 St Mary’s Road, London SE15 2EA, trading as Sugi.

We want you to make informed decisions about how you interact with our web pages. This Privacy and Cookie Policy aims to help you understand how we collect, use and protect your information when you visit our web pages.

Disclosing and sharing your personal information

Other than as explained in this section, we do not disclose your personal information or contact details collected via this website to third parties for their own use. We do not sell any of your personal information.

Cookie use

We use cookies to monitor the interactions with this website. This includes being able to uniquely identify a visitor session and to ensure visitor browsing-security by preventing cross-site request forgery. This is anonymous and no personal information is stored at any time. You can instruct your device or browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie.

Information security

Sugi recognises that its users are increasingly concerned about how companies protect personal information from misuse and abuse. We work hard to ensure we have in place the right technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction.

Please be aware that communications over the internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the internet. Sugi does not accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

How do we use your personal information?

For the purposes of electronic marketing

If you have contacted us or requested information through our online forms, downloaded the Sugi app or signed up for the Sugi app waitlist, we will use your personal information for the purposes of providing a response to the issue that you have requested.

For the purposes of sales-related activities

As part of our ongoing relationships with our existing and new users, we will record the contact information you have shared with us based on our legitimate interest to do business with you. We will use this personal information for the purposes of performing sales-related activities.

For this purpose your details will be stored in our secure Customer Relationship Management (CRM) system.

For the purposes of recruitment

As part of our recruitment processes we store candidates contact information, covering letters and CVs. This is based on our legitimate interest in hiring candidates. We will use this personal information for the purposes of the hiring process only.

General

Sugi reserves the right to amend or modify this Privacy and Cookie Policy at any time and in response to changes in applicable data protection and privacy legislation.

If you wish to contact us, please email hello@sugi.earth.